Privacy Policy

1. Introduction

BitBrar ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services.

2. Information We Collect

We may collect the following information:

• Name and contact information (email, phone, company)
• Project or business details submitted through forms
• Technical data such as IP address, browser, and device information
• Usage data related to interactions with our website or services

3. How We Use Your Information

Your information may be used to:

• Respond to inquiries and service requests
• Provide AI solutions and technical support
• Improve our services and website performance
• Communicate relevant business information
• Ensure security and prevent fraud or abuse

4. Data Processing and AI

For enterprise solutions, BitBrar may process client-provided data strictly for service delivery. Private AI deployments can be configured to operate within client-controlled environments. We do not sell or use client data for model training unless explicitly agreed in writing.

5. Third-Party Services

We may use trusted third-party providers such as cloud infrastructure, email delivery (e.g., MailerSend), analytics, or external APIs. These providers process data only as necessary to deliver services and under their own privacy policies.

6. Data Retention

We retain personal data only as long as necessary for business purposes, legal compliance, or service delivery. You may request deletion of your data at any time.

7. Data Security

BitBrar implements reasonable technical and organizational measures to protect your information. However, no internet transmission or storage system can be guaranteed 100% secure.

8. Your Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Delete your data
• Withdraw consent for communications

9. Cookies and Tracking

Our website may use cookies or similar technologies to improve user experience, analyze traffic, and enhance security. You can manage cookies through your browser settings.

10. International Data Transfers

If you access our services from outside Chile, your information may be processed or stored in other countries where our providers operate.

11. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our services after changes indicates acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy or your data:
ai@bitbrar.com